Matt Young Interview Key Takeaways
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Podcast
How to Improve Customer Success with Metrics that Matter | Firaas Rashid | EP 87
CS expert Firaas Rashid (Founder & CEO, Hook) on what he believes are other customer success metrics that truly matter, mistakes to avoid, the importance of getting input from customers who are engaged and disengaged, and how teams can improve on CS.
Firaas Rashid Interview Key Takeaways
CS expert Firaas Rashid (Founder & CEO, Hook) on what he believes are other customer success metrics that truly matter, mistakes to avoid, the importance of getting input from customers who are engaged and disengaged, and how teams can improve on CS.
How AI Can Be Leveraged in B2B Marketing | Christian Klepp | EP 86
Christian Klepp (Co-Founder/Director of Client Engagement, EINBLICK Consulting Inc.) discusses how AI can be utilized in B2B marketing. He talks the benefits of using AI in marketing, what tools to use, what marketers should consider before investing in AI.